Contact
Get in touch
We are a small UK team and we read every message ourselves. Whether you have a question before ordering, need help with an existing order, or want to arrange a return, we are happy to help.
support.loamandlinen@gmail.com
This is the fastest way to reach us and the best option for order questions — please include your order number if you have one.
Phone
+44 7788 593196
If we cannot pick up straight away, leave a message or drop us an email and we will come back to you.
Our address
Loam & Linen
Canley
Coventry CV4 8AE
United Kingdom
When you will hear back
We aim to reply to every email within one working day, Monday to Friday. Messages sent at weekends or on UK bank holidays are answered on the next working day.
Returns and order help
For returns and refunds, please see our Refunds & Returns policy, and for delivery timings see our Shipping page. If in doubt, just email us and we will guide you through it.